This is “Writing Business Letters”, section 12.1 from the book Writers' Handbook (v. 1.0).
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You might think that people living in the age of technology do not need to learn business letter skills. After all, in today’s professional world, e-mails have replaced business letters as the primary mode of communication. However, many formal situations are still best handled with business letters, whether they are sent on paper or as an attachment to an e-mail.
When writing a business letter, if you use business letterhead that includes the company address and other contact information, you do not need to incorporate that information within the letter. The most common format of business letters, the block format, uses one-inch margins with all content flush against the left margin, including the body paragraphs. Some less common forms do use indentation. Business letters include the following parts, as shown in this sample:
When writing a business letter, keep these tips in mind: