This is “Additional Resources”, section 9.7 from the book Communication for Business Success (v. 1.0).
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Visit NetLingo for some common texting abbreviations. http://www.netlingo.com/acronyms.php
The Online Writing Lab (OWL) at Purdue University includes an area on e-mail etiquette. http://owl.english.purdue.edu/owl/resource/636/01
Shea’s Netiquette online is another useful source. http://www.albion.com/netiquette/book/index.html
The New York Times blog “Gadgetwise: Getting Smart About Personal Technology” discusses an ever-changing variety of questions related to netiquette. http://gadgetwise.blogs.nytimes.com
For 642 sample letters, from cover letters to complaints, go to this site. http://www.4hb.com/letters
Visit this Negotiations.com page for information on writing a request for proposal, quotation, and information. http://www.negotiations.com/articles/procurement-terms
Visit this site for additional proposal writing tips. http://www.4hb.com/0350tipwritebizproposal.html
TechSoup offers a sample Request for Proposal. http://www.techsoup.org/toolkits/rfp/RFP_client_mgmt2.pdf
Your online profile counts as much as your résumé. http://www.npr.org/templates/story/story.php?storyId=105483848&sc=nl&cc=es-20090628
Read a Forbes article on “Ten Ways to Torpedo Your Sales Pitch.” http://www.forbes.com/2007/08/01/microsoft-ebay-symantec-ent-sales-cx_mf_0801byb07_torpedo.html
Direct mail and other sales copy written by Susanna Hutcheson. http://www.powerwriting.com/port.html
Visit this site for tips on how to write a public service announcement (PSA). http://www.essortment.com/all/tiphowtowrite_rjbk.htm
The National Institute of Justice provides guidelines on writing a PSA. http://www.ojp.usdoj.gov/nij/topics/courts/restorative-justice/marketing-media/psa.htm
The AdCouncil provides a range of examples. http://www.adcouncil.org/default.aspx?id=15