This is “Business Writing in Action”, chapter 9 from the book Communication for Business Success (v. 1.0).
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If you call failures experiments, you can put them in your résumé and claim them as achievements.
Volunteer—not so you can build your résumé, but so you can build yourself.
Business communication in written form requires skill and expertise. From text messages to reports, how you represent yourself with the written word counts. Writing in an online environment requires tact and skill, and an awareness that what you write may be there forever. From memos to letters, from business proposals to press releases, your written business communication represents you and your company: your goal is to make it clear, concise, and professional.